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The Executive Team

Jeff Bell

Chief Executive Officer

Jeff Bell was named Chief Executive Officer of LegalShield in July, 2014, the leading provider of legal and identity theft protection services in the US and 4 Canada provinces. Since his arrival, LegalShield has grown to over 1.7 million members, protecting and empowering over 4 million lives. Previously, Mr. Bell was Corporate Vice President, Global Marketing, Xbox, for Microsoft Inc. from 2006 to 2009. He spent 12 years at Ford Motor Company, including serving as Managing Director of Ford Spain, and 5 years at Chrysler as the Vice President and General Manager of Chrysler and Jeep Divisions.

Jeff Bell was named Chief Executive Officer of LegalShield in July, 2014, the leading provider of legal and identity theft protection services in the US and 4 Canada provinces. Since his arrival, LegalShield has grown to over 1.7 million members, protecting and empowering over 4 million lives. Previously, Mr. Bell was Corporate Vice President, Global Marketing, Xbox, for Microsoft Inc. from 2006 to 2009. He spent 12 years at Ford Motor Company, including serving as Managing Director of Ford Spain, and 5 years at Chrysler as the Vice President and General Manager of Chrysler and Jeep Divisions. Jeff earned the 2008 Cannes Grand Prix Winner for the Halo 3 Integrated Marketing campaign. He was named AdAge “2007 Entertainment Marketer of the Year” for Gears of War, and AdAge “2005 Interactive Marketer of the Year” at Chrysler. He has served as Trustee of his alma mater, Kenyon College, and on the Board of the National Multiple Sclerosis Society. Bell graduated from Kenyon College Magna Cum Laude, Phi Beta Kappa and was honored as an Academic All-American in football. He holds Master’s degrees from Johns Hopkins and Wharton. He is married to his wife of 30 years, Colleen, and has three sons, Josh, Jon and Matt.

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Kathy Pinson

EVP, Chief Operating Officer

Kathy Pinson currently serves as LegalShield's Chief Operating Officer, working with and supporting all Vice Presidents of LegalShield, coordinating all administrative functions within the home office and field operations. With the company since 1979, Kathy has served with distinction in a number of roles, including Controller, Board Member, Secretary/Treasurer, Vice President of Marketing Administration and Executive Vice President of Operations. Ms. Pinson is a Certified Public Accountant, and served more than 20 years managing the regulatory compliance division of the company.

Kathy Pinson currently serves as LegalShield's Chief Operating Officer, working with and supporting all Vice Presidents of LegalShield, coordinating all administrative functions within the home office and field operations. With the company since 1979, Kathy has served with distinction in a number of roles, including Controller, Board Member, Secretary/Treasurer, Vice President of Marketing Administration and Executive Vice President of Operations. Ms. Pinson is a Certified Public Accountant, and served more than 20 years managing the regulatory compliance division of the company.

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Alan Madden

SVP, Chief People Officer

Alan Madden joined LegalShield in 2018 and was named our Senior Vice President, Chief People Officer to oversee all aspects of our Human Resources, Workplace Policies, and Facilities. Alan is an accomplished global human resources executive with over 23 years of HR experience in legal services, manufacturing, oil and gas, aerospace, automotive, hospitality, and retail industries. Alan has earned a solid reputation as a results-oriented, “shirt-sleeves up” HR professional with a clear understanding of the operational and people issues facing today’s business leaders.

Alan Madden joined LegalShield in 2018 and was named our Senior Vice President, Chief People Officer to oversee all aspects of our Human Resources, Workplace Policies, and Facilities. Alan is an accomplished global human resources executive with over 23 years of HR experience in legal services, manufacturing, oil and gas, aerospace, automotive, hospitality, and retail industries. Alan has earned a solid reputation as a results-oriented, “shirt-sleeves up” HR professional with a clear understanding of the operational and people issues facing today’s business leaders.

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Steve Williamson

EVP, Chief Financial Officer

Steve Williamson has been with LegalShield for over 12 years. Prior to joining the company, he served as the Chief Financial Officer for Peripheral Enhancements, Inc. from April 1997 to March 2000. Steve served as Director in Charge of Banking Practice for Horne & Company, a public accounting firm, from November 1983 to April 1997. After graduating from East Central University in 1982, he began his career with the international accounting firm KPMG. Since 2000, Steve has served as LegalShield's Chief Financial Officer. He is a Certified Public Accountant (CPA) and is a past board memb

Steve Williamson has been with LegalShield for over 12 years. Prior to joining the company, he served as the Chief Financial Officer for Peripheral Enhancements, Inc. from April 1997 to March 2000. Steve served as Director in Charge of Banking Practice for Horne & Company, a public accounting firm, from November 1983 to April 1997. After graduating from East Central University in 1982, he began his career with the international accounting firm KPMG. Since 2000, Steve has served as LegalShield's Chief Financial Officer. He is a Certified Public Accountant (CPA) and is a past board member and banking committee chair of the Oklahoma Society of CPAs.

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Keri C. Norris

SVP, Legal & Regulatory Affairs and General Counsel

Keri joined LegalShield as its first General Counsel in 2003. She oversees the company's legal affairs, including litigation, corporate legal matters, and regulatory and governmental matters. She also serves as an advisor to the company's executive management team. Prior to joining LegalShield, she was an associate attorney at Crowe & Dunlevy in Oklahoma City and at Hunton & Williams in Raleigh, North Carolina, where she specialized in commercial litigation, intellectual property litigation, and creditor's rights and bankruptcy. Ms. Norris is a member of the Association

Keri joined LegalShield as its first General Counsel in 2003. She oversees the company's legal affairs, including litigation, corporate legal matters, and regulatory and governmental matters. She also serves as an advisor to the company's executive management team. Prior to joining LegalShield, she was an associate attorney at Crowe & Dunlevy in Oklahoma City and at Hunton & Williams in Raleigh, North Carolina, where she specialized in commercial litigation, intellectual property litigation, and creditor's rights and bankruptcy. Ms. Norris is a member of the Association of Corporate Counsel of America, American Bar Association, the Oklahoma and North Carolina Bar Associations and the Pontotoc County Bar Association. She serves on the American Bar Association Standing Committee on Group & Prepaid Legal Services and the Group Legal Services Association. She earned a B.A. (English) and a J.D., both summa cum laude, from Oklahoma City University.

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Jack Goldenberg

EVP, Chief Technology Officer

Jack Goldenberg joined LegalShield in January 2015 to establish and lead the company's technical vision and development, including strategy for technology platforms and partnerships. In his previous career, he served Meredith Corporation as Senior Vice President and Chief Technology Officer for the National Media Group. In this role, Jack managed the delivery of Meredith Digital Tablet editions for all of the Meredith Magazine brands, including interactive editions for Better Homes and Gardens, Parents, Fitness, and Family Fun. Prior to Meredith, Jack served as Chief Technology Officer fo

Jack Goldenberg joined LegalShield in January 2015 to establish and lead the company's technical vision and development, including strategy for technology platforms and partnerships. In his previous career, he served Meredith Corporation as Senior Vice President and Chief Technology Officer for the National Media Group. In this role, Jack managed the delivery of Meredith Digital Tablet editions for all of the Meredith Magazine brands, including interactive editions for Better Homes and Gardens, Parents, Fitness, and Family Fun. Prior to Meredith, Jack served as Chief Technology Officer for Enterprise Media Group at Dow Jones and Company. He was responsible for delivering the innovative Dow Jones Investment Banker and Dow Jones Adviser digital products. His background also includes serving as the Senior Vice President, Content Technology for Thomson Reuters/Thomson Financial. Under his leadership, Thomson Reuters was able to implement new technology to streamline the data acquisition and delivery process resulting in faster and more reliable delivery to the customer. Mr. Goldenberg holds a bachelor's degree in Professional Science from C.W. Post University. He also served as a Board Member for the Des Moines Playhouse, a nonprofit organization, from 2011 through 2014.

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Glenn Petersen

President of LegalShield Business Solutions

Glenn Petersen is President of LegalShield’s Business Solutions division, responsible for business development, strategy and sales growth for LegalShield’s affinity, broker, voluntary benefits, national accounts and small business divisions. He has 25 years of experience in the benefit space and is an industry expert in the worksite voluntary benefits arena. Glenn previously served as SVP of LegalShield’s Broker and Partnership Sales and was a VP at Metlife for nearly 10 years. He has managed and led many successful voluntary benefit sales organizations making him well-versed in voluntary bene

Glenn Petersen is President of LegalShield’s Business Solutions division, responsible for business development, strategy and sales growth for LegalShield’s affinity, broker, voluntary benefits, national accounts and small business divisions. He has 25 years of experience in the benefit space and is an industry expert in the worksite voluntary benefits arena. Glenn previously served as SVP of LegalShield’s Broker and Partnership Sales and was a VP at Metlife for nearly 10 years. He has managed and led many successful voluntary benefit sales organizations making him well-versed in voluntary benefits.

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